General Manager

The General Manager holds complete operational, commercial, and financial accountability for Lauderdale Marine Center a full-service marine complex encompassing boatyard production operations, superyacht berthing, mechanical and specialty services, a registered contractor ecosystem, commercial leasing, and waterfront real estate.

The role leads through a Director of Operations (overseeing Coatings, Haul/Block/Launch, Mechanical, and Facilities) and a Director of Customer Experience (overseeing Office Administration, Leasing, Contractor Relations, and Member Services), and carries full P&L ownership including NOI performance, the annual operating budget, and multi-year capital planning.

The GM is the senior SHM representative to yacht owners, captains, management companies, flag agents, owners' representatives, commercial tenants, and regulatory agencies.

Success in the role is measured on four fronts: the operating discipline of the team across dissimilar departments (yard production, guest services, contractor compliance, and facilities); financial performance against NOI plan; the durability and growth of relationships with captains, owners' representatives, and flag agents who choose LMC; and the health and productivity of the contractor and tenant ecosystem that drives ancillary revenue and service breadth.

Marine industry experience particularly in boatyard, shipyard, or full-service marine operations is strongly preferred for this role given the operational complexity of LMC.

Candidates with demonstrated experience managing production yard environments, contractor ecosystems, and superyacht client relationships will be prioritized.

Exceptional operators from adjacent industries (luxury hospitality, commercial real estate, logistics) may be considered where financial and operational leadership credentials are exceptional.

This is not a supervisory role with a budget attached.

The General Manager operates as the owner of the property: accountable for the P&L, the capital plan, the commercial strategy, the physical asset, and the team.

We are looking for a leader who thinks like an investor, executes like an operator, and carries themselves like the host of a world-class hospitality venue.

This role reports to the Regional Vice President.

Essential Duties & Responsibilities Financial Ownership and P&L Leadership Own the full P&L.

Carry accountability for revenue, expense, and Net Operating Income performance for the facility; deliver or exceed the annual operating plan.

Build the annual budget and reforecast.

Construct the operating budget and multi-year capital plan from the ground up with defensible assumptions on occupancy, rate, transient mix, fuel volume and margin, labor, and controllable expense.

Manage variance with rigor.

Review monthly financials line by line, explain variances to plan in driver terms rather than narrative, and implement corrective action before a gap compounds across quarters.

Drive revenue management.

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