Advancement Communications Manager

Cornell College invites applications for the position of Advancement Communications Manager.

The communications manager is a key executor within the Office of Alumni & College Advancement (ACA), responsible for the technical execution of donor and alumni communications and stewardship processes.

This role ensures that all advancement communications, events, and fundraising operations run efficiently across multiple platforms.

They will also develop systems to track and measure the effectiveness of communications efforts.

The ideal candidate is highly organized, detail-oriented, and technologically proficient, with expertise in donor engagement systems, data integrity, and operational efficiency.

Duties and Responsibilities


* Oversee the creation and publication of digital advancement communications, including but not limited to email, newsletters, text messages, video messages, social media, etc.


* Develop and maintain a tracking system for communication analytics and share quarterly with ACA staff to inform solicitations and engagement efforts.

Analyze data across segments and provide strategic recommendations.


* Assist in proofreading advancement communications


* Assist in the development of ACA social media strategy with the director and other team members.


* Lead, write, and develop social media (FB, IG, LinkedIn) content, planning, scheduling, and execution for Advancement initiatives, including alumni engagement, donor stewardship, annual giving, and planned giving efforts, which includes managing departmental social media calendars and campaign schedules, coordinating messaging and content delivery across multiple audiences and priorities.


* Create branded graphics and multimedia assets as needed to support communications efforts.


* Serve as the back-up for the ACA phone line to field calls from constituents, answer questions, and redirect requests as needed.


* Manage stationery supply and office supplies for the ACA.


* Serve as building manager, coordinating requests for Facilities, Custodial, and Campus Safety partners.


* Lead the resolution of technical issues with IT or outside vendors.


* Assist the AVP for Alumni and College Advancement as required


* Assist with daily receipting and gift acknowledgments for all incoming gifts to ensure the task is completed within 48 hours of gift receipt.


* Assist with processing death files of alumni who have passed, writing condolence cards, and notifying appropriate parties on campus as needed.


* Collect and manage student availability, develop work schedules, and serve as the primary liaison for communication and task delegation using the Kanbanchi project management system.

Qualifications and Education Requirements 


* Bachelor's degree or equivalent combination of education and relevant experience.


* 1 - 3 years of experience coordinating projects, communications, operations, marketing, advancement, alumni rela...