Housekeeping Supervisor

Property: The Drew Hotel

Location: Plymouth, MA

Position Type: Full-Time, Hourly / Non-Exempt

Compensation: $26.00 - 30.14 per hour based on experience
About The Drew Hotel & Lark Hotels
Located in the historic, vibrant heart of Plymouth, Massachusetts, The Drew Hotel captures classic New England coastal charm and updates it with fresh, design-driven boutique luxury.

As a proud member of the Lark Hotels portfolio, we believe travel should feel like a breath of fresh air.

We don't just clear rooms; we craft beautiful, spotless sanctuaries that offer warmth and happiness to our guests.

If you are a naturally supportive, detail-oriented leader who shares our devotion to deep empathy, absolute integrity, and intentional excellence, we would love to have you lead our team.
The Opportunity
We are seeking a dynamic Housekeeping Supervisor to serve as a cornerstone of our rooms division.

This is a vital, hands-on supervisory role that keeps our property running smoothly, safely, and beautifully.

Working closely with the General Manager, you will help lead day-to-day operations—overseeing our Room Attendants, Public Area Cleaning team, Laundry Attendants, Housepersons, and Room Inspectors.

From performing meticulous room quality checks to coaching team members and managing inventory, you will ensure our property always delivers a perfect "First Impression."

Join Our Launch Team: Pre-Opening & Onboarding Expectations As part of a newly opening hotel gearing up to welcome long-term guests, our initial months will be dynamic, fast-paced, and unique.

Prior to and during the first few months of operation, all team members will be asked to perform essential pre-opening duties.

These tasks will vary by role and may frequently extend outside the traditional scope of your main responsibilities—including deep cleaning post-construction, setting up brand-new rooms and operational spaces, organizing initial inventory, participating in extensive team training, and adjusting to shifting timelines.

A high degree of flexibility, adaptability, and an "all-hands-on-deck" mindset are required as we build our foundation for success.
What You'll Do (Key Responsibilities)


* Team Leadership & Support: Lead and manage the department in the absence of the Executive Housekeeper.

Train new hires, build morale, and provide constructive performance feedback.


* Immaculate Quality Control: Conduct daily detailed visual inspections of guest rooms and public spaces, ensuring linens, furnishings, electronics, and layouts perfectly match brand standards.


* Operational Execution: Assist the team directly with cleaning and maintaining public areas and guest rooms when operational demands require, maintaining full physical agility.


* Safety & Compliance: Oversee internal control of Master keys, provide critical safety orientations to team members, and ensure safe handling/mixing of cleaning solutions per OSHA and SDS standards.


* Maintenance Partnership: ...