Human Resources, Learning Program Associate

Be part of a high performing team of solution-oriented learning partners and influence positive change across several Corporate Functions businesses and Talent globally.

As a Learning Program Associate within Human Resources, you will apply sound judgment, cross-functional coordination, and continuous quality control to drive program success, compliance posture, and audit-readiness.

You will manage learning needs tied to key business drivers, including CPE eligibility, facilitator preparation and adjustments, and compliance-sensitive audience updates.

You will use approved AI tools to accelerate execution at scale while owning the outcome and the accountability.

Job Responsibilities:


* Administer learning records and rosters in the firm's Learning Management System (LMS) and submit administrative requests (course creation, digital content uploads, etc.) into a Portfolio Management tool.


* Own the Continuing Professional Education (CPE) submission process end-to-end, gathering and submitting required data and forms to the firm's CPE Credit team to qualify courses and award credit.


* Own the team's budget tracker, recording invoices and spend on a timely basis while escalating budget-related risks to management.


* Perform upkeep across Finance, Internal Audit, and HR courses-including audience/assignment updates, link/asset maintenance, evergreen activities, and tracking-serving as accountable owner to keep the full course inventory current, standards-compliant, and audit-ready month over month.


* Manage the end-to-end operational responsibilities behind the live GF&BM Capstone program, Auditor-in-Charge Training, and other programs, serving as the point of contact for all stakeholders to ensure each program runs seamlessly.


* Partner with team VPs to execute scheduling, participant coordination, logistics, materials management, vendor/facilitator coordination, and milestone tracking.


* Partner with Conference Center, Audio/Visual, and Facilities personnel to reserve classrooms and arrange logistics per course requirements.


* Partner with team VPs and the firm's instructional design and development teams to refine training materials for maximum readability and learner absorption, and develop new ways to measure learning effectiveness-translating findings into executive-level presentations that drive changes in approach.


* Draft and manage training enrollment, reminder, and follow-up communications for targeted audiences; keep learners informed on training status and logistics; and resolve relevant LMS tickets through to completion.


* Administer the team's information repositories (landing pages, AI-discoverable knowledge articles); own special projects including compiling training data for regulatory requests and preparing executive summaries; and partner with business groups on training-hours reporting while advancing AI-enabled data-sharing dashboards.


* Apply approved AI tools to increa...