Referral Coordinator- Follow up

Indian Health Care Resource Center of Tulsa (IHCRC) is a nonprofit organization empowering the American Indian community through exceptional, culturally responsive healthcare.

Our team-driven environment is rooted in community, respect, accountability, excellence, and stewardship, with a shared commitment to health promotion and disease prevention.

We are seeking a dedicated and compassionate individual to join our growing organization as the Referral Coordinator-Follow ups.

The Referral Coordinator will follow up on processed referrals to ensure all records are received once a patient is seen for referral intake needs.

ESSENTIAL JOB FUNCTIONS Process medical, DME referrals and follow to completion.

Follow up as needed.

Screen patients for alternative resources (Medicare, Medicaid, VA, and commercial insurance).

Help patients apply for Medicaid, VA, ACA.

Submit all required Medical Prior Authorizations.

Verify insurance and add pay codes to EHR/Intergy.

Provide coverage to other Referral Coordinators when they are out.

Provide exceptional customer service to all patients, providers, and vendors.

REQUIRED LICENSE, CERTIFICATION, EDUCATION, SPECIALIZED SKILLS High school diploma or equivalent.

College courses a plus.

2+ years as a case manager, eligibility clerk, social services worker, or equivalent medical position.

Intermediate computer skills.

WORKING CONDITIONS OFFICE CLERICAL: Mostly sedentary.

Must be able to sit in a chair most of the day to do the work.

Must be able to maneuver the body while sitting and using a computer keyboard.

Minimal standing, walking, bending, carrying of light items (up to 15 pounds) such as papers, books, files, and lifting of mail baskets and office items.