IT Operations Manager

Join the Wildman Team Where Your Work Makes a Difference! Since 1952, Wildman has grown into a fourth-generation family business building more than a companywe are building a platform to glorify God, love and value people, and deliver industry-leading performance.

The Opportunity Wildman is looking for an IT Operations Manager to lead the technology infrastructure that keeps our business running across every location, every day.

In this role, you will own the day-to-day performance, reliability, and security of our network, server, endpoint, cloud, and virtualized environments.

You will also lead the team responsible for supporting those systems, setting clear expectations, developing capability, and ensuring work is completed with consistency and accountability.

This is a hands-on leadership role.

We are looking for someone who can think strategically about infrastructure, cybersecurity, disaster recovery, and technology risk while also stepping in alongside the team when technical expertise is needed.

You will work closely with the Director of Business Improvement to translate operational needs, security posture, and technology risks into clear priorities and practical solutions.

The right person will be technically strong, highly accountable, and comfortable balancing competing priorities.

You will be expected to lead through issues, communicate early when risks or blockers emerge, and create an environment where proactive planning replaces constant firefighting.

What You'll Do Own the day-to-day operation, reliability, and performance of Wildmans network, server, endpoint, cloud, and virtualized infrastructure across all locations.Work hands-on alongside the team to troubleshoot and support infrastructure, networking, systems, and security needs when required.Lead and develop IT team members by setting clear priorities, providing regular feedback, managing workload, and holding the team accountable for results.Administer and oversee cloud environments including Microsoft 365, Azure, and other cloud-based platforms alongside on-premises infrastructure.Maintain and support virtualized environments with the technical depth to independently administer and troubleshoot core systems.Own Wildmans cybersecurity strategy, including security posture, risk management, vendor relationships, compliance tracking, and forward-looking recommendations.Manage security monitoring partners and vendors, reviewing alerts, posture reports, incident trends, and remediation activity.Maintain compliance with applicable regulatory and industry requirements, including PCI DSS, HIPAA where applicable, and other relevant standards.Coordinate vulnerability assessments, security audits, and compliance reviews, ensuring findings are assigned, resolved, documented, and tracked to closure.Lead security incident response by ensuring incidents are addressed promptly, documented thoroughly, and reviewed for opportunities to strengthen systems and processes.Own and maintain Wil...