Administrative Associate

Sage Home is on a mission to help homeowners live safely and independently through smart, stylish home remodeling solutions.

With a growing portfolio of bath and accessibility brands across the country, we're backed by the scale and support of a leading national platform and we're just getting started.

As a member of the Administrative Support Team, the Administrative Associate plays a critical role in coordinating multiple tasks across multiple business functions ranging from sales and inventory management to the service department.

This is a full-time position, Monday through Friday.

No holidays, no weekends, no late nights.

We offer a comprehensive benefits package including health, dental, & vision insurance, 401K, PTO, and paid holidays.

Some of the responsibilities for this role include: Manage and triage the Orders and Admin inboxes, and internal requests to ensure timely communication and follow-through across departments.

Process and distribute Credit Memos while verifying material accuracy and supporting documentation.

Coordinate draw remittances, funding verification, and final payment processing to ensure transactions are reconciled promptly.

Monitor internal dashboards and job queues to track approvals, deposit holds, and job readiness.

Support production workflows by tracking job statuses through completion across internal systems.

Conduct customer follow-ups to confirm job completion, collect final payments, and ensure satisfaction.

Collaborate with cross-functional teams on contract reviews, approval workflows, and partner program processes.

Verify financing approvals and assist customers with required documentation and submission requirements.

Maintain an organized workflow while supporting team members and operational needs as they arise.

Responsibilities are not limited to the above ones.

This role grows with the needs of the business and the individual.

Detail Oriented verifies important details, ensures there are no surprises or gaps.

Self-Starter can work with little supervision and takes initiative.

Adaptable applies knowledge to new circumstances while remaining focused on goals.

Collaboration works with and through others to achieve common goals and desired results.

Forward Thinking looks beyond immediate tasks to consider long-term impact; always considering what comes next.

Problem Solving solves problems while ensuring rules and directives are followed while maintaining working relationships.

Excellent communication and interpersonal skills.

Detail-oriented with strong organizational and multitasking abilities.

Proficient in using relevant software and tools for permit tracking and documentation.

Ability to work collaboratively in a team environment.

Problem-solving skills and the ability to adapt to changing regulations.

Professional approach while possessing leadership characteristics.

Ability to manage multiple priorities while maintaining effective customer service skills.

Neat and professional appearance.

Exper...