Case Manager (Delta Landing)

Delta Landing is a 172-room emergency shelter program within Contra Costa Health Services Health, Housing and Homeless Services Division, in partnership with Heluna Health.

Our mission is to provide safe, interim housing with comprehensive services that support adults experiencing homelessness in securing permanent housing and ending their homelessness.

We uphold the dignity of every individual and believe housing is a fundamental right, advanced through advocacy, collaboration, and a Housing First approach.
(www.cchealth.org/services/homeless)

Salary: $25.20 - $28.35 Hourly

ESSENTIAL FUNCTIONS

Core Case Management Responsibilities


* Establish and manage a caseload of clients experiencing homelessness in a high-capacity (172-room) emergency shelter setting.


* Conduct comprehensive needs assessments, including psychosocial, behavioral health, medical, housing, income, and legal domains; complete CE Housing Needs Assessment or other coordinated entry tools as required.


* Develop, implement, and monitor individualized case plans in collaboration with clients; meet with clients on a weekly basis or as clinically indicated.


* Provide intensive, client-centered case management using Motivational Interviewing, Trauma-Informed Care, and Harm Reduction approaches.


* Assist clients in obtaining identification and accessing mainstream benefits, including Medi-Cal, SSI/SSDI, General Assistance, CalFresh, and other public resources.


* Coordinate referrals and services, including but not limited to:
+ Housing navigation and placement
+ Behavioral health services
+ Healthcare for the Homeless services
+ Substance use treatment (AOD)
+ Legal assistance and other community-based services


* Support clients in navigating systems of care by providing transportation, accompaniment, and advocacy as needed (agency vehicle provided).


* Maintain accurate, timely documentation in the Homeless Management Information System (HMIS), including case notes, service transactions, and required program forms within 24 hours.


* Participate in multidisciplinary team meetings and case conferences; provide updates on client progress and coordinate care planning.


* Build rapport with clients and, when appropriate, support family engagement and reunification efforts.


* Facilitate life skills development, including independent living, conflict resolution, and self-sufficiency.


* Attend all required meetings, trainings, and program-related activities.


* Prepare and submit reports as required by program leadership.


* Perform other duties as assigned.

CCACS Case Manager – Housing Focus


* Support clients in achieving permanent housing outcomes through individualized housing plans and timelines.


* Conduct Housing Stability Assessments and develop Housing Plans aligned with client goals.


* Coordinate housing search activities, including unit identifica...