Residential Construction Project Manager

Residential Construction Project Manager National Design Mart - Medina, OHFull-Time | In-Office | Base Salary + CommissionTotal Compensation: $50,000-$100,000 annually Benefits Health, dental, and vision insurance 401(k) with company match Paid time off and paid holidays Stable, growing company with long-term advancement potential About Us Since 1998, National Design Mart has been a trusted provider of flooring, countertops, and cabinetry solutions for home builders, contractors, developers, and homeowners.

We are committed to delivering exceptional products, service, and installation experiences while building lasting relationships with our customers and partners.

We are seeking a motivated Residential Construction Project Manager to manage builder accounts, coordinate projects, drive sales growth, and ensure outstanding customer satisfaction from project start to completion.

Requirements Previous experience in a sales-driven customer service environment.

Experience in the flooring, construction, building materials, cabinetry, or related industry preferred.

Experience managing multiple projects, teams, and customer relationships simultaneously.

Proven ability to build customer relationships, increase sales, and support profitability goals.

Excellent written, verbal, and interpersonal communication skills.

Strong organizational and time management skills.

Proficiency with Microsoft Office and computerized sales systems.

Key Responsibilities Serve as the primary point of contact for assigned builder and contractor accounts.

Resolve customer concerns professionally and in a timely manner.

Strengthen relationships through consistent communication, responsiveness, and follow-through.

Ensure customers receive an excellent experience from project kickoff through completion.

Become proficient in company systems, including RFMS and related project management tools.

Stay informed on industry trends, products, and installation practices.

Physical Requirements Ability to travel to construction sites, model homes, and customer locations.

Ability to navigate active construction environments safely.

Occasional lifting of materials and samples up to 50 pounds.

Ability to work in both office and retail showroom environments.