Power & Grid Key Account Manager

We are looking for the Key Account Manager (KAM) is responsible for managing and growing strategic customer relationships within the Power & Grid segment across the UAE.

The role focuses on driving revenue growth, customer satisfaction, and long-term partnerships with utilities, transmission and distribution operators, power generation companies, renewable energy developers, and EPC contractors.

The KAM will position Schneider Electric as a trusted advisor supporting customers' objectives around grid modernization, electrification, sustainability, digital transformation, and operational excellence.

Key Responsibilities:

Account Management & Customer Engagement


* Develop and maintain strong relationships with key accounts, including national oil companies, EPCs, and service providers.



* Serve as the primary point of contact for strategic customers, ensuring alignment with their business goals and operational needs.



* Conduct regular account reviews, performance tracking, and strategic planning sessions.

Sales & Business Development


* Identify and pursue new business opportunities within existing accounts and across the segment.



* Drive sales of technical solutions, services, and digital offerings tailored to Oil & Gas operations.



* Lead negotiations, contract renewals, and pricing strategies to maximize profitability and customer value.

C-Level Engagement


* Build trusted relationships with executive stakeholders (e.g., CEOs, CTOs, Operations Directors).



* Facilitate strategic discussions around energy transition, digital transformation, and operational efficiency.



* Present business cases and ROI analyses to support investment decisions.

Segment Strategy & Collaboration


* Align account strategies with the broader Energies & Chemical segment goals.



* Collaborate with marketing, engineering, and delivery teams to ensure solution relevance and execution excellence.



* Provide market intelligence and customer feedback to inform product development and innovation.

Performance & Reporting


* Track and report on account KPIs, sales targets, and customer satisfaction metrics.



* Ensure timely resolution of issues and escalations, maintaining high service standards.



* Support forecasting, pipeline management, and strategic planning processes.

Qualifications:


* Bachelor's degree in engineering, Business, or related field; MBA preferred.



* 8+ years of experience in Oil & Gas account management or technical sales.



* Proven success in managing complex accounts and engaging with C-level stakeholders.



* Strong understanding of the Gulf region's energy landscape and regulatory environment.



* Excellent communication, negotiation, and relationship-building skills.



* Familiarity with CRM tools (e.g., Salesforce) and project management practices.

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