Senior Solutions Engineer

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

As the Senior Solutions Engineer, you will support the development and implementation of operational solutions that connect Solution Design, Implementation, and Operations.

You will provide operational expertise throughout the customer lifecycle, from early-stage RFPs through implementation and operational stabilization.

You will evaluate facility designs, process flows, staffing requirements, automation strategies, and operational risks while supporting site launches, production readiness, and continuous improvement initiatives.

You will also identify opportunities to improve productivity, reduce costs, and optimize processes across GXO operations.

Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:


* Partner with the Solutions Engineering team to provide Operations input on productivity rates, facility layouts, automation strategies, staffing requirements, and other solution design elements


* Provide subject-matter expertise on operational constraints, labor requirements, system capabilities, and automation limitations to help develop practical and executable solutions


* Review proposed KPIs, SLAs, contractual requirements, solution assumptions, and cost models while identifying and escalating operational risks


* Participate in Joint Planning Sessions with customers and Implementation teams to validate solution assumptions, estimates, cost models, and operational requirements


* Support Operations training and User Acceptance Testing while developing volume and headcount ramp plans based on productivity expectations and customer forecasts


* Develop and execute Production Readiness Test cases, document results, and escalate issues or failed scenarios prior to go-live


* Partner with Analytics to ensure KPI reporting is established prior to launch and support the transition of performance ownership to site Operations


* Provide on-site support during implementation and site launches to validate that the physical operation aligns with the approved solution design


* Conduct Continuous Improvement analysis to identify cost savings, productivity improvements, and process optimization opportunities


* Develop business cases, lead CI projects, conduct root-cause analysis, time studies, pilots, simulations, and other engineering efforts to improve operational performance


* Develop work instructions and update ...