Specialist, Technical Communications

Position Overview:

We are seeking a detail-oriented and experienced Senior Technical Writer to support EBO technical publications team.

This role focuses on producing and managing high-quality technical content including technical documentation and public release notes for our Connected Buildings Solutions.

The ideal candidate will have strong writing and organizational skills, a collaborative mindset, and the ability to translate complex technical information into clear, user-friendly content.

Key Responsibilities:


* Collaborate with engineering, QA, and product teams to gather and synthesize technical information.


* Assist in the creation, editing, and publication of:



* User Guides


* Specification Sheets


* Public release notes


* Installation, configuration, and operation manuals

Ensure consistency, clarity, and compliance with corporate standards across all documentation.

Support the documentation lifecycle from planning to publication, including version control and updates.

Help streamline and standardize existing documentation assets.

Publish content to internal and external platforms, ensuring accessibility and usability.

Work closely with Tech Pubs Team Lead and other stakeholders to meet project timelines and quality expectations.

Qualifications:


* Bachelor's degree in electrical engineering, Computer Science, Technical Communication, or related field.


* Minimum 14+ years of experience in technical writing, preferably in a high-tech or engineering environment.


* Proven ability to explain complex technical concepts in clear, concise language.


* Experience with writing documentation tools such as Arbortext Editor, Adobe InDesign, Illustrator, Photoshop, and online help systems- Dita XML.



* Hands-on experience or knowledge of publishing tools like Offer DAM, Windchill, or related systems.



* Familiarity with hardware/software development processes and Scrum/agile methodologies.


* Strong organizational skills and ability to manage multiple projects simultaneously.


* Capability to create documentation independently by studying similar documents and analyzing product details.


* Excellent written and verbal communication skills in English.

Preferred Skills:


* Ability to convert technical workflows into diagrams and visual aids.


* Comfortable working in cross-functional and multicultural teams.


* Self-driven, detail-oriented, and adaptable to changing priorities.

Performance Objectives:


* Deliver high-quality documentation and reports on time.


* Ensure accuracy and clarity in all published materials.


* Respond promptly to urgent documentation needs and updates.


* Contribute to continuous improvement of documentation processes and standards.

What's in it for me:


* Meaningful work where your content shapes how customers experience and adopt our solutions


* Collaborative team environment with exposure to cr...