Sales Support Specialist

Join us in pioneering breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Completes a number of processes and activities during the sales process with respect to an effective administration of proposals and sales orders (incl.

Bid Management) for an assigned organizational unit or customer target group, concerning both sales and after-sales processes.

Your Role: 


* Perform all activities from pre-booking to booking for new orders and contracts.

Confirm MEA accounting processes are followed per guidelines and are reflected accurately in ERP system.

Facilitate timely, seamless handoffs to Customer Operations, including all required documentation.


* Identify data transmission issues between CRM and ERP systems as needed.

Resolves most issues independently and consults with lead specialists for the most challenging issues.


* Ensure compliance with all finance, accounting, and quality policies.


* Work with IT to troubleshoot data transmission issues between CRM and ERP systems as needed and implement process changes as required.


* Participate in process improvement, IT, and other project initiatives as needed.


* Ensure compliance with all finance, accounting, and quality policies


* Perform all activities associated with the creation, review, analysis, editing, escalation, and approval of quotes.

Includes ensuring compliance with all pricing guidelines, GPO/IDN contract terms and value adds as applicable, profitability analysis as applicable, government coding as applicable, exception management, compliance to the escalation and Limits of Authority policies, and accuracy of MEA accounting guidelines.

Document all activities, decisions, approvals, timelines within quote tool.

Manage most complex quotes and scenarios to ensure accuracy and best deal structure to meet business and customer needs.


* Perform all activities associated with the validation of new contracts and orders including gathering of required contract and configuration documents and receipt of required approvals and signatures.

Your Expertise: 


* Supports internal and external customers in the preparation, review, approval, and order entry of proposals and contracts for Siemens medical equipment and service


* Supports the entire Quote to Booking zone team in all aspects of the quote to booking process including  IT systems, product line expertise and support, IFRS 15 and MEA accounting in addition to the quote to booking process itself


* Reviews, revises and approves customer price quotes for DI/AT/US and Service, validation of incoming orders and contracts to ensure all required documents have been received, and the accurate...