Front Desk Associate

Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in Charlotte, NC.

This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing: Greets, registers, and assigns rooms to guests.

Issues room key and gives directions.Sorts incoming mail and faxes for guests.Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.Keeps records of room availability and guests' accounts.Computes bill, collects payment, and makes change for guests.Makes, confirms, and cancels reservations.

The Ideal Candidate: Previous experience as a Front Desk Agent is preferredExperience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people.

Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG.

At Midas Hospitality,we make room for people's dreams.

That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic.

We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information:www.midashospitality.com We offer a range of benefits including, but not limited to: Growth and development tools and access to learningRobust PTO policiesMedical/Dental/Vision Coverage401k matchingEmployee Assistance ProgramDiscounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer