Offer/Project Quality leader, Design for Safety & Reliability

Offer/Project Quality leader.

The primary responsibility of this role is to lead the Quality & Customer Satisfaction of Schneider Electric worldwide Single-phase Uninterrupted Power Supply (UPS) products.

Mission: Project Quality Leader


* Experience in New Product development processes and hands-on knowledge on PMP lifecycle


* Ensuring that the 'Voice of the Customer' is well collected, analyzed, ranked and taken into account across the project lifecycle.


* Set the Project Quality Goals, based on the project requirements.


* Translate the quality objectives listed in the requirements into quality commitments to be met in the project & validate consistency of project quality plans.


* Tracking and reporting of Project Quality goals & metrics, highlight the risks or gaps to the project to the stakeholders.


* Facilitate Project Quality reviews with support from Project manager.


* Co-pilot the project with Project Manager for project success, with right product quality and customer satisfaction.


* Follow the progress of Quality Plan with the respective functions.


* Challenge the functions on the Quality of their decision files.


* Ensure Quality checks are in place (in terms of documentation, Design and test Methodology)


* Ensure the Change Control Board is effectively managed and the outcome is effectively communicated to the Key stake holders


* Ensure that the DFMEA points identified during the early phase of the project are deployed in Product and in technical publication.


* Perform Project Requirements Management, Feasibility Study and Functional Testing.


* Formulate a 'GO / No-GO' opinion based on the Quality risks at each Project step.


* Conduct Peer reviews on deliverables of each project stage gate


* Ensures that the Offer quality is built-in to reach the satisfaction of the future customers.


* Review of the Verification & Validation test plan for projects


* Drive Offer Safety requirements on projects & ensure compliance.



* Strong experience/skills in Design for Reliability, 8D problem solving, APQP, Ishikawa, FMEA, FTA


* Working knowledge on Six Sigma tools & methodology (DFSS / DMAIC)



* Perform QMS compliance audits & ISO 9001 internal audits on projects and report the findings to management.


* Lead Continuous Quality improvement activities.

Mission: Offer Quality Leader


* Collect and analyze all data relative to the range quality on a worldwide scope, with a specific focus on customer experience.


* Define the Offer Quality Performance targets and manage the execution of the improvement plan in coordination with Plants and Partners.


* Review Offer performance and manage the performance gaps (surveillance plan, etc..).


* Guarantee Customer Satisfaction, quality and efficiency of Offer evolution actions, challenging on the quality of deliverables.


* Define the quality priorities and contribute to range st...