Quality Reviewer

Ready to Ensure Quality and Accuracy Across Every Claim?
✅ Be the Expert Who Sets the Standard for Excellence!
Join Us as a Quality Reviewer - Remote Role | Nationwide

What's in it for you?
Drive Quality Outcomes: Review estimates and claim files to ensure accuracy, consistency, and adherence to industry standards.
Leverage Your Expertise: Apply your property adjusting and estimating knowledge to identify opportunities for improvement and maintain high-quality work products.
Be a Trusted Resource: Utilize your Xactimate and XactAnalysis experience to support operational excellence and best practices.
Make an Impact: Help ensure accurate claim handling that supports clients, adjusters, and policyholders alike.

At Crawford, every claim represents a person and a community we help restore.

As a Quality Reviewer, your attention to detail, technical expertise, and commitment to excellence will help maintain the high standards our clients expect and deserve.

We're seeking professionals with at least 2 years of estimating and/or property adjusting experience, an active Adjuster License, and 3+ years of experience with Xactimate and XactAnalysis.

Xactimate Level 2 Certification is preferred.

This is your chance to be part of the One Crawford family-where your expertise helps drive quality, consistency, and meaningful outcomes every day.

✨ Ready to put your reviewing expertise to work and make a lasting impact? Apply today and help us restore lives!

Reviews low severity property and/or casualty claims to ensure quality and compliance with client instructions and service level agreements.

Investigates and analyzes quality trends, recommends solutions and ensures corrections are made.


* Bachelor's degree or an equivalent combination of education and experience.


* Three years experience handling property and/or casualty claims with at least one year of audit/quality control experience.


* Minimum 2 years of experience in estimating and/or property adjusting


* Active Adjusters license required


* 3 years of experience required in Xactimate and XactAnalysis


* Excellent writing and verbal communication skills


* Strong analytical ability


* Attention to detail


* Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills


* Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.


* Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster level.


* Must complete continuing education requirements as outlined by Crawford Educational Services

#LI-CB3 #LI-Remote


* Conducts thorough and accurate testing of claims before submission to clients.

Claims are primary focused on personal lines and large national accounts with some limited commercial assignments.


* Reviews and verifies claims information to ensure the proper processing in accordance with established qual...