Foxboro DCS & Triconex Resident Service Engineer

Position Summary:

The Resident Service Engineer (RSE) is a dedicated on-site technical expert responsible for supporting Schneider Electric's Foxboro Distributed Control System (DCS) and Triconex Safety Instrumented System (SIS).

This role includes hands-on support, system optimization, process simulation/emulation, cybersecurity and patch management to ensure the safety, reliability, and compliance of critical industrial automation systems.

Location: This role reports onsite in Morrilton, AR

What will you do?

System Support & Maintenance:


* Provide daily on-site support for Foxboro DCS and Triconex SIS systems.


* Perform diagnostics, troubleshooting, and preventive maintenance to ensure system uptime and performance.

Process Simulation & Emulation:


* Develop and maintain simulation environments for testing, training, and validation.


* Support FAT/SAT and operator training using emulated systems.

Cybersecurity & Patch Management:


* Implement and maintain cybersecurity best practices in accordance with Schneider Electric and customer policies.


* Monitor system vulnerabilities and coordinate the deployment of security patches and updates.


* Maintain compliance with industry standards such as ISA/IEC


* 62443, NIST, and customer-specific cybersecurity frameworks.


* Collaborate with IT/OT teams to ensure secure network configurations and access controls.


* Document and report cybersecurity incidents, patching activities, and risk mitigation measures.

Project & Upgrade Support:


* Assist with system upgrades, migrations, and expansions.


* Support commissioning and integration of new control and safety systems.

Customer Engagement:


* Act as the primary technical liaison for the customer.


* Provide training and guidance on system operation, simulation tools, and cybersecurity awareness.

Documentation & Reporting:


* Maintain detailed service logs, simulation configurations, patch records and cybersecurity documentation.


* Provide regular performance and compliance reports to both the customer and Schneider Electric service management.

What qualifications will make you successful in this role?

Education: Associate's or Bachelor's degree in Electrical Engineering, Control Systems, Instrumentation, or related field

Experience:


* 5+ years in industrial automation or control systems support.


* Experience with Foxboro DCS, Triconex SIS, and simulation tools.


* Exposure to cybersecurity practices in industrial environments.

Technical Skills:


* Proficiency in control system architecture, loop tuning, and safety diagnostics.


* Familiarity with simulation platforms like SimSci, TriStation Emulator.


* Understanding of cybersecurity principles, patch management, and network security.


* Knowledge of communication protocols (Modbus, OPC, Ethernet/IP).

Soft Skills:


* Strong analytical and problem-solving skills.


* Excellent commun...