Lead Technical Program Manager

As a Lead Technical Program Manager in the Consumer and Community Bank- Business Banking Technology, you will help senior leaders run a large-scale technology organization with discipline, transparency, and accountability.

You will drive technology projects and programs end-to-end, connect work across teams, and translate execution details into clear updates that support decisions, strengthen controls, and drive measurable outcomes.

You will use your program management expertise, analytical reasoning, and communication skills to bring structure to ambiguous priorities, create clear execution plans, and ensure stakeholders remain aligned on objectives, decisions, risks, and next steps.

This role requires strong ownership, sound judgment, and the ability to communicate effectively with technical and business audiences while managing stakeholders effectively.

This is an opportunity to help shape and scale a growing organization while working closely with executive leadership.

You will have broad visibility across Business Banking Technology and play a key role in driving execution, supporting strategic initiatives, coordinating across teams, and helping leaders make informed decisions through effective governance, controls, and reporting.

Job responsibilities


* Drive execution of Business Banking initiatives and lead planning and execution for technology programs and leadership priorities across Business Banking Technology.


* Develop program plans, governance cadence, milestones, and action plans that establish clear ownership, accountability, and measurable progress.


* Partner with engineering, product, controls, and business management teams to define program scope, objectives, deliverables, and dependencies aligned to technology and organizational priorities.


* Coordinate across engineering, product, architecture, and business stakeholders, drive delivery reviews and leadership updates, help leaders maintain visibility into progress and decisions


* Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.


* Prepare executive-ready materials, leadership updates, business reviews, governance forums, and communications that summarize status, decisions, risks, and next steps.


* Drive continuous improvement across operating processes, reporting, controls governance, issue management, and execution routines to improve transparency, efficiency, and follow-through.


* Support change execution by coordinating communications, readiness activities, follow-ups, and stakeholder alignment as teams adopt new processes, priorities, and ways of working.


* Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

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