Quality Control Manager

Schedule: Monday-Friday 7:00am-3:30pmSet Pay Rate: $33.99Job Summary:Responsible for quality control for all custodial/janitor work according to the Statement of Work and Quality Control Plan.

Position requires strong interpersonal skills and compassion and respect for persons with disabilities.Essential Functions:


* Comply with all Agency policies and procedures and follow contract specifications


* Keep up with contract changes, modifications, and provisions


* Provide and maintain a quality control program directly related to Chimes District of Columbia required training programs and approved by the site contracting office, Chimes District of Columbia management, and building management


* Assure that the performance objectives and standards identified in the specifications are met through the Quality Control Program


* Oversee and coordinate the quality control functions of this contract


* Perform all Quality Control duties daily


* Inspect all cleaning work performed to ensure proper cleaning and quality control


* Make daily routine inspections and submit reports to the Project Manager


* Give feedback on inspections to managers, supervisors, and crew leaders


* Review and respond to inspection/deduction reports


* Maintain a file of inspection reports and other required records


* Provide inspection reports to the Chief Operating Officer or designee as requested


* Reduce and control the number of cleaning complaints


* Maintain effective communication by responding promptly to contracting office staff, building management, customers, and Chimes DC staff and management


* Utilize inspections to ensure a continuous improvement process


* Strive to improve customer satisfaction


* Prepare and submit all required paperwork on time


* Use the computer to download information; access the internet; print reports; and establish and follow the electronic inspection schedule


* Use JAMS to coordinate, create, and print inspection reports


* Inspect worksite with COTR weekly or as required by contract


* Provide regular training to staff about quality control issues


* Attend work regularly according to assigned work schedule


* Comply with dress code and personal hygiene standards


* Pass and comply with all building and security requirements and procedures


* Ensure staff compliance with all building and security requirements


* Wear ID badge(s) at all times while performing work under this Contract


* Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development and applies changes needed


* Work cooperatively with others in a manner which is positive, enthusiastic, respectful and courteous


* Pass and comply with CPR/First Aid training and OSHA training


* Drive company van as necessary in performance of job duties, if van provided by company

Secondary Functions...