Senior Community Manager- LIHTC & Conventional

About Quality Management Group We manage communities and living spaces that residents are proud to call home.

We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.

Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction.

Our core values - Trust, Respect, Development, Adaptability, and Sustainability guide everything we do.

POSITION SUMMARYThe Senior Community Manager is responsible for the daily oversight of property operations across a portfolio of affordable and market-rate housing communities.

This includes administration, annual certification compliance, financial management, full occupancy of the units, and maintenance of properties within the portfolio.This position plays a critical external-facing role, serving as a primary liaison with City partners and local agencies.

The Senior Community Manager prepares and present reports, provides operational updates, and represents the organization in meetings and public forums.

The Senior Community Manager lives off-site and is available for after-hours emergencies.

RESPONSIBILITIES COMPLIANCE Ensure resident files and Yardi data are maintained in full compliance with regulations and company standards.

Review, process and approve all resident notices related to certifications and recertification.

Must attend company-sponsored events that relate to the development of the team, which, from time to time, may include travel and oversight stays at locations away from the employees home.

Maintain property waiting list and ensure timely processing of applications.

Ensure applications for housing are processed.

Complete annual recertifications within established timelines.

PROPERTY OPERATIONS Oversee marketing and advertising of vacancies and maintain high occupancy levels by monitoring market conditions.

Ensure that all appropriate resident notices are prepared and served in accordance with lease requirements.

Conduct regular inspections of grounds, buildings, and units.

Manage office supply inventory and work closely with staff to ensure maintenance supplies are purchased in a timely manner and in accordance with the approvedbudget.

Ensure work orders are processed in Yardi within established timelines.

Maintain high occupancy levels by keeping informed of market conditions Understanding of competitive pricing, utilizing appropriate marketing sources Demonstrating the value in our communities to prospective and current residents Balance lease renewals and absorption of new residents to optimize revenue.

FINANCIAL Accurately account for and balance petty cash in accordance with company policies and procedures.

Prepare deposits for banking and post resident payments into Yardi within timelines established by management.

Prepare the management-required month-end reports.

Manage accounts receivabl...