Senior Director, Shelter Operations

Summary:

Launched in 2014, the ASPCA Los Angeles Initiative layers policy work, inter-agency partnerships and direct service programs to drive change for animals and the community.

The Los Angeles Initiative is comprised of 80 people from more than a dozen departments, including annual grants of approximately $1 million.

In addition to policy work, current direct services include kitten intake diversion, foster and adoption; animal relocation; and veterinary services (spay/neuter and primary pet care). 

The ASPCA’s Los Angeles work is crucially dependent on seamless collaboration and alignment both within the team and with our community partners, which include municipal shelters, non-profits and policy makers. 

The Senior Director of Shelter Operations (SD, Shelter Operations), reporting to the Senior Director of the Los Angeles Initiative, is assigned primarily to support the ASPCA’s partnership work with Los Angeles City Animal Services (LAAS) and as such will work with LAAS leadership on-site at the shelter locations.

The focus of this work is the implementation of a joint 3-year plan for LAAS shelters, led by LAAS, and resourced and directly supported by the ASPCA and Best Friends.

This work aims to achieve the following goals at LAAS shelters:


* intake community engagement, including efforts to support community cats;


* in-shelter pathway planning to ensure animals receive timely, coordinated care and support, and that the shelters are operating within capacity for humane care; and


* positive outcomes for animals by increasing adoptions, transfers, and other lifesaving placements

Who We Are

The LA Initiative is seated within the Shelter Partnerships Department.

The Shelter Partnership Department executes the ASPCA’s strategic approach by leveraging direct care, response work, and public influence to drive systemic changes that include improving animal welfare across our society.

Our Shelter Partnership Team’s work focuses on strengthening shelter systems.

The LA Initiative Team leads high-impact partnership efforts with Los Angeles area organizations, driving initiatives that improve shelter operations, enhance animal welfare, and support the achievement of key lifesaving goals.

The team's work requires strong cross-functional collaboration, relationship management, and a commitment to continuous improvement.

What You’ll Do

In collaboration with the LAAS General Manager and cross-agency leadership, this position implements programs and processes in service of the above-mentioned goals.

This includes providing shelter operations subject matter expertise on shelter programs for community engagement intake, animal pathway planning, and maximizing appropriate animal placements (adoptions, relocations/transfers, etc).

Working with the Senior Director, Los Angeles Initiative, and the Sr.

Dir.

Shelter Medicine, LA, other members of the ASPCA’s Los Angeles team and external agency partners, led by LAAS leader...