Oncology Solution Architect – Growth & Expansion Team (G.E.T) (Remote)

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Reporting to the Business Line Manager (BLM) - Growth & Expansion Team (G.E.T), the Solution Manager leads scalable growth by translating healthcare software capabilities into measurable customer value-driving adoption, operational integration, retention, and expansion across complex, multi-stakeholder accounts in North America.

This role is accountable for successful software sales, expansion, and retention by partnering closely with product, commercial, clinical, and customer-success teams-including Regional Directors/District Managers, Customer Success Managers (CSMs), and Technical Sales Managers (TSMs)-to build repeatable growth motions.

Key Responsibilities

Strategic Sales & Account Leadership


* Lead complex software expansion opportunities across North America aligning execution to broader sales objectives.


* Develop and execute tailored account strategies that align customer business needs with software portfolio capabilities and value realization goals.


* Demonstrate a strong understanding of the healthcare market, including the competitive pressures facing integrated delivery networks (IDNs) and apply that insight to shape effective expansion and growth strategies.


* Develop and implement communication and engagement strategies that drive focused execution, effective stakeholder alignment, and strong ongoing relationships with strategic customers.


* Build repeatable, scalable growth and expansion motions (a reusable GTM/customer-expansion playbook) rather than pursuing episodic transactional events.

Enablement & Cross-Functional Collaboration


* Drive partnership with regional leadership, territory sales, CSMs/TSMs, and AOS teams to identify, evaluate, and prioritize expansion opportunities across complex accounts.


* Support territory-based CSMs and TSMs in strengthening account execution and aligning technical solution positioning with customer business objectives and system lifecycle needs.


* Drive cross-functional engagement across sales, products, services, and finance to support coordinated execution for complex accounts.


* Develop and manage strategic external partnerships and ecosystem relationships that accelerate market expansion and drive health equity for communities.

Market & Portfolio Insights


* Anticipate customer challenges related to adoption, integration, and scalability of software solutions across oncology and adjacent supporting service lines.

This includes an understanding of data flow, infrastructure enablement, and cyber-security barriers.


* Contribute to business cases for investme...