HR Technology Analyst

HR Technology Analyst

The HR Enablement team helps modernize how HR delivers services, supports employees, and enables leaders through thoughtful, scalable technology solutions.

Within HR Enablement, the HR Technology team partners across HR, IT, Supply Chain, and the business to improve processes, strengthen data and technology governance, and create better experiences for employees and leaders.

This role has a primary focus on technology solutions that support our frontline workforce.

The HR Technology Analyst will help ensure scheduling, attendance, texting, and other HR technology capabilities are designed, implemented, and supported in ways that are practical for frontline employees, managers, HR partners, and business leaders.

Primary Responsibilities:

HR Technology Configuration, Support, and Optimization


* Lead complex configurations, enhancements and optimizations across HR Technology platforms, with a primary focus on solutions supporting the frontline workforce


* Partner with HR Technology Manager to translate business needs and functional requirements into scalable, practical technology solutions that align with HR, Supply Chain, and business priorities.


* Partner with HR, IT, Supply Chain, and business stakeholders to align system design, support, and adoption with business needs.


* Support major system releases, updates, and enhancements, including validation, and testing activities.


* Develop and maintain documentation, training materials, and support resources for system updates, process changes, and end-user support.


* Provide advanced troubleshooting and consultative support for HR technology solutions.


* Support data integrity, privacy, security, and compliance through strong governance practices.

Process Improvement


* Partner across HR to identifyopportunities to improve the effectiveness and efficiency of HR technology solutions, helping identify opportunities to reduce manual work and enhance the employee, manager, frontline workforce, and HR partner digital experience.


* Champion strong data and technology governance practices, with a focus on data privacy, security, quality, sustainability, and consistent ways of working.


* Actively engage in Agile practices, including sprint planning, stand-ups, backlog refinement, sprint reviews, and retrospectives.

Innovation & Digital Enablement


* Partner with IT and the broader HR Enablement team to evaluate, pilot, and implement technology solutions that support evolving HR and business needs.


* Stay informed about relevant HR technology trends, emerging capabilities, and opportunities to improve frontline employee and manager experiences.


* Help stakeholders understand the benefits, trade-offs, adoption considerations, and long-term support needs of new tools and process changes.


* Drive innovation within HR Enablement by piloting new tools and educating peers on digital solutions.

Mentorship & Project L...