CMS Balance & Audit Clerk- Lead

Job Su mm a r y:

R e view b a la n c ing do c u ment a tion for a ll c ustom e r c u r r e n c y , c oin a nd A T M invento r ies, A T M b a l a n c ing t r a ns a c tions, a nd d a i l y t e ll e r a c tivi t y for a cc ura c y .

B a la n c e a nd re c on c ile a cc ounts d a i l y .

I n v e stig a te a nd follow up on o p e n or e x ce ption
it e ms, a nd provide d a i l y status.

P a rti c ipate in v e ri f ic a t ion of disc re p a n c ies a s dire c t e d b y CMS Sup e rvisor.
Assist CMS Sup e rvisor in c ondu c ting r a ndom invento r y a nd teller a udits.
P e r f orm c ustom e r s e rvice ac tions in communi ca tions with L oomis c ustom e rs to id e nti f y a nd r e solve p r ob l e ms.

Duti e s / R e sponsi b i l iti e s:

R e view A T M S e rvice ord e rs to insure
e a c h A T M s e rvic e d is in b a lan c e .

R e s ea r c h a nd r ec on c ile a n y a nd a ll ou t - o f - b a la n c e A T M's within 24 hours of v e ri f ic a tion of r e sidual c a sh or ca sh a dd s e rvi c e .

R e qu e st, tr a c k a nd r e vi e w a udits of out of b a lan c e A T M's.

Conta c t a ll c us t ome r s on a ll unr e solved
A T M dif fe r e n ce s a nd re c on c i le A T M with c ustom e r int e rn a l r ec ord.

R e port a ll unr e solved A T M dif fe r e n ce s to C a sh M a n a g e ment S e rvi c e s M a n a g e r a nd/or B r a n c h M a n a g e r a nd/or L oss P r e v e ntion M a n a g e r.

R e view
a ll CMS r e lat e d do c ument a tion, including but not limit e d to ATM S e rvi c e O r d e rs, do c u m e ntation
of p h y si c a l c ount of invento r ies, proc e ssing r e ports, b a lan c e sh e e ts, li a bili t y t r a nsfer do c ume n tation,
shipping a nd ord e r do c ument a tion e tc., to insure c omplian c e with L o omis stand a rds.

I nsure ph y sic a l c ount do c ument a tion,
int e rn a l ca lcu l a tion of inven t o r y b a lanc e , a nd c us t omi z e d r e ports to c ustom e r b a l a n c e a nd indi ca te a n i n - b a lan c e c o n dition.

T rac k r e turn do c ument a tion a nd insu r e it is co r r e c t e d a nd r e tu r n e d to B a la n c e a nd Audit.

Ensu r e a ll do c ument a tion is pr e p a r e d a nd d e liv e r e d to c ustom e rs, inclu d ing c ustom e r sp ec i fic p a p e r wo r k in the nor m a l c ou r se of pr o ce ssi n g c h a n g e ord e rs, d e posits a nd or b a l a n c i n g in v e ntori e s.

I nsu r e d o c ument a tion b a la n ce s to int e rn a l do c ument a tion.

Advise C a sh M a n a g e m e nt S e rvi c e s Sup e rvis o r of inst a n ce s wh e r e L oomis stand a r ds a re not met.

S ug g e st c h a n g e s to p roc e ssing a nd/or d o c ument a t i on that will h e lp bring CMS op e r a tion into c omplian c e .

R e vie w , tra c k a nd moni t or c urr e n c y a nd c oin l e v e ls in c ustom e r invento r i e s a nd A T M's.

Be p r e p a r e d to a dvise c ustom e rs to s e ll e x ce ss i nv e nto r y , r e stock invento r y a nd c h a n ge A T M r e plenishm e nt a mounts to improve a nd r ...