(Remote) Project Manager

Cayenta, a division of Harris; is seeking a Project Manager who will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.

They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements.

They will possess excellent communication skills and proven problem-solving skills.

This remote role welcomes candidates anywhere in Canada and the US.

Travel is required as needed, approximately 25-50%.

Candidates must hold a current, valid passport and be legally eligible to travel internationally.

This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Preference will be given to candidates who can work in EST or CST timezone.

Salary:

90K - 110K

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes.

The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency.

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

What your impact will be:

Project Planning, Scope Management, & PMO Improvements


* Demonstrate outstanding project control, ensuring that project plans/schedules, project budgets, and scope control all exceed expectations.


* Effective project management provided through, impact analysis, leading project scope negotiations, managing expectations of evolving project requirements.


* Identify, analyze and assess business opportunities, processes, and workflows for PMO process improvements.


* Review and internalize SOW and project contracts to ensure schedule and deliverables align with contractual commitments.

Project Delivery & Critical Issue Resolution


* Adhere to the schedule of work for all phases (& refine as a project journey progresses) of the project including start-up and post-implementation follow-up.


* Be knowledgeable on project deliverables and contractual documentation to ensure obligations and expectations are met.


* Prioritize project needs based on tasks outstanding, obstacles or barriers, budgets, resources and deadlines.


* Proactively identify, assess, and mitigate project risks; maintain risk registers and apply structured escalation protocols.


* Coordinate resolution of project issues and/or delays to reduce the impact on the project and ensure timely implementation.


* Additional learning opportunities as the project evolves.

Client Management & Leadership


* Responsible for all aspects of the project delivery, including managing t...