Sales Engineer

Description
An Antietam Broadband Sales Engineer serves as the technical consultant in the sales process, working alongside account executives to bridge the gap between customer needs and Antietam solutions.

They engage directly with prospective and existing customers to conduct discovery sessions, identifying business and technical requirements across areas such as fiber internet, voice systems, managed Wi-Fi, security, cloud connectivity, and managed solutions.

Leveraging their expertise, they design and propose tailored solutions, ensuring technical feasibility and alignment with customer expectations while also providing competitive insights to position Antietam Broadband against other providers.

Throughout the sales cycle, they support account executives by delivering presentations, demonstrations, proofs-of-concept, and detailed technical inputs for RFPs and RFIs.

Installation & Implementation

Once deals close, they coordinate with engineering, provisioning, and operations teams to ensure smooth implementation, documenting requirements and assisting with escalations when needed.

Additionally, they play a key role in training and supporting sales teams on Antietam Business products, staying current on emerging Managed Service Provider and IT trends, and relaying customer feedback to product teams.

In essence, the Sales Engineer acts as both a trusted advisor to customers and a critical enabler for the sales organization, ensuring Antietam Business delivers effective, scalable, and competitive solutions.

Title: Business Solutions Engineer

Location: Office/Field work in Carroll County - Office located in Hagerstown, MD

Rate: $70,000 - $92,500 annually

Full-Time/Part Time: Full-Time

Primary Responsibilities Include:

Customer Engagement and Discovery


* Meet with prospective and existing business customers alongside account executives.


* Conduct technical discovery to understand customer requirements (network, voice, security, cloud, IoT, etc.).


* Translate business needs into technical solutions using Antietam Businesses portfolio.

Solution Design and Technical Expertise


* Architect solutions for fiber internet, voice systems (VoIP, SIP), networking, managed Wi-Fi, security, cloud connectivity, and redundancy.


* Create customized proposals and network designs that meet performance, scalability, and compliance needs.


* Ensure solutions are feasible within Antietam Businesses infrastructure and align with customer expectations.

Sales Enablement and Support


* Act as the technical subject matter expert during the sales cycle.


* Deliver presentations, demos, and proof-of-concepts for complex products.


* Provide competitive analysis to position Antietam Business solutions against Point Broadband, Comcast, Verizon, and Managed Service Providers.


* Help account executives respond to RFPs/RFIs with detailed technical inputs

Project Handoff and Implementation Support Training and Continuou...