Business Analyst - Automation

About the Role: The Business Analyst Automation position plays a key role in evaluating, designing, implementing, and optimizing technology-enabled business solutions across the credit union.

This position partners with stakeholders to identify operational challenges, document business and technical requirements, improve processes, and deliver solutions that support strategic objectives.

This role's focus is on business process analysis, requirements elicitation, robotic process automation (RPA), workflow automation, Microsoft Power Automate, and emerging artificial intelligence capabilities, including agentic AI.

This role will lead technology projects, lead user acceptance testing, support organizational change, and help establish governance and best practices for automation and AI-enabled solutions.

Scheduled Weekly Hours: 40 hours per week; Monday Friday; 8:00 5:00pm What youll be doing: Partner with business units to understand operational needs, identify opportunities, and translate requirements into clear, testable solutions.Analyze and document current-state processes and design future-state workflows that improve efficiency, accuracy, member and employee experience, scalability, compliance, and risk management.Identify, assess, and prioritize opportunities for process automation, workflow automation, low-code solutions, and artificial intelligence.Design, configure, test, deploy, and support automated workflows using Microsoft Power Automate and related Power Platform capabilities.Perform data analysis, business value, risk, and implementation assessments to support automation and process improvement decisions.Support automation governance, including security, Enterprise Risk Management, Compliance, and Legal requirements.Develop business cases and recommendations outlining expected benefits, costs, risks, and success measures for proposed solutions.Create and maintain documentation, including requirements, process flows, testing materials, and operational procedures.Lead or support small technology projects while managing scope, schedule, budget, quality expectations, and stakeholder communication.

Youre Perfect For This Role If You Have: Experience in business analysis, process improvement, automation, or a related technology-focused role.Strong ability to gather business requirements, analyze processes, and translate business needs into effective technology solutions.Experience with Microsoft Power Automate, Power Platform, workflow automation, or similar low-code/no-code technologies.Strong analytical and problem-solving skills with the ability to evaluate data, business value, risks, and potential solutions.Experience creating process documentation, workflows, business requirements, and testing materials.Ability to collaborate effectively with business partners, project managers, technology teams, and other stakeholders.Strong organizational and project management skills with the ability to manage multiple priorities and deadline...