SRE Software Engineer III

Build technology that powers critical business outcomes at JPMorganChase.

Join a collaborative engineering team where you can grow your skills, strengthen reliability at scale, and help deliver resilient customer experiences.

As an SRE Software Engineer III at JPMorganChase within Corporate Technology, you will build and operate resilient software solutions that improve availability, scalability, and customer experience.

You will collaborate across engineering and stakeholder groups to design automated delivery approaches, apply site reliability principles, and resolve complex issues before they impact users.

Job Responsibilities


* Design and implement automated continuous integration and continuous delivery pipelines to improve release quality, speed, and repeatability


* Develop, test, and deliver software solutions that strengthen availability, reliability, scalability, and operational readiness of applications and services


* Partner with engineers, technical experts, and key stakeholders to troubleshoot and resolve complex, multi-system problems to restore service and prevent recurrence


* Define and use service level indicators and service level objectives to proactively identify risk, prioritize reliability improvements, and reduce customer impact


* Advance observability practices by improving telemetry, dashboards, and alerting to shorten time-to-detect and time-to-recover


* Improve operational excellence through runbooks, automation, and continuous improvement actions that reduce toil and production risk


* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required Qualifications, Capabilities, and Skills


* Formal training or certification on software engineering concepts and 3+ years applied experience


* Proficiency in site reliability culture and principles, including applying reliability practices within an application or platform


* Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET


* Experience building observability solutions, including telemetry collection and service level objective-based alerting using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk


* Experience with continuous integration and continuous delivery tools such as Jenkins, GitLab, or Terraform


* Familiarity with containers and orchestration technologies such as Docker, K...