Director, Marketing Ops & Capabilities

Description

Kenvue is currently recruiting for a:

Director, Marketing Ops & Capabilities

What we do

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information , click here .

Role reports to:
Head Marketing Operations & Capabilities

Location:
North America, United States, New Jersey, Summit

Work Location:
Hybrid

What you will do

The Director, Media Operations & Marketing Capabilities will lead the strategy, governance, and execution of key marketing operations and capability-building initiatives across North America.

This role is accountable for driving operational excellence, advancing marketing capabilities, leading agency partnerships, and overseeing high-priority cross-brand initiatives that accelerate growth and transformation.

The Director serves as a critical connector between Global and North America teams, ensuring capability strategies, operating models, and investment priorities align to business objectives and deliver measurable impact.

Key Responsibilities

Marketing Capabilities Strategy & Leadership


* Define the vision, roadmap, and priorities for Marketing Operations and Capabilities across North America.


* Establish annual objectives, KPIs, and success measures.


* Prioritize investments across operational excellence, capability development, and content creation.


* Balance resources across brands, enterprise priorities, and transformational initiatives.


* Partner closely with Marketing leadership to identify and remove barriers to execution.


* Ensure alignment between North America and Global marketing operating models.

Marketing Operations & Agency Partnership


* Lead governance and optimization of agency partnerships across media, creative, commerce, social, influencer, and production disciplines.


* Drive agency performance management and value realization.


* Resolve strategic operational challenges and key decision points.


* Lead future-state operating model development as capabilities mature.


* Identify opportunities to simplify marketing workflows and improve efficiency.


* Partner closely with Procurement on agency strategy, scope, and performance...