Account Development Representative

Role Overview: Were adding two high-impact ADRs to strengthen retention, re-energize inactive accounts, and fuel new business growth.

What Youll Own: Existing & Inactive Customer Business Reviews: Drive outbound business-review calls with current and inactive accounts.

Spot usage trends, identify at-risk or dormant accounts, and take action.Surface upsell, cross-sell, and reactivation opportunities with confidence.Capture call outcomes, next steps, and opportunity notes directly in HubSpot.

New Business Development: Work targeted call lists to prospect and qualify net-new opportunities.Book qualified meetings for field sales/account management.Maintain a clean, accurate pipeline and activity log in HubSpot.Hit daily/weekly outreach targets.

What You Bring: 1+ years in inside sales, account management, or customer service (phone-heavy preferred).Hands-on experience with HubSpot or similar CRM.Strong Microsoft Office skills (Excel, Outlook, Word, Teams).Confident phone communicator high call volume doesnt scare you.Organized, self-directed, and able to balance retention + new business activity.Must be located in either Eastern/Central or Mountain/Pacific time zones Familiarity with AI tools is a plus.

Benefits Snapshot: Medical, Dental, Vision Company-paid Life Insurance & AD&D401(k) with company matchPaid Time Off + Paid HolidaysEmployee Assistance Program (EAP)Professional development supportModern tech stack (HubSpot, Teams, AI tools, etc.) Submit your resume for consideration and you can be a part of this dynamic team!