Senior Project Director

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world.

As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network.

SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve.

SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals.

In addition, SHM offers eligible employees benefits such as: Full Benefits Package Including 401(k) PlanOrthodontic CoveragePaid Time OffPaid HolidaysPaid Parental LeaveFertility AssistanceRelocation OpportunitiesPaid UniformsBoating DiscountsTuition Reimbursement ProgramTool Repurchasing ProgramABYC Training The Senior Project Director provides strategic leadership and oversight for all aspects of project management, ensuring operational compliance, financial accountability, and customer satisfaction.

Responsible for standardizing and continuously improving project management processes, overseeing a team of Project Managers.

Responsibilities: Directly oversee and mentor project managers, ensuring they follow standardized project execution and customer engagement protocolsDevelop leadership pathways for high-potential project managers, guiding them toward future opportunitiesFoster a collaborative and results-driven work environment, ensuring that team members adhere to best practices and company policiesEnsure that all projects follow the established Project Management Process, including initiation, planning, execution, quality assurance, and closureImplement and refine structured processes to optimize efficiency and mitigate disputesEnsure quality control by enforcing In-Process Quality Assurance (IPQA) measures across multiple trades and subcontractorsOversee the execution of project budgets, ensuring cost efficiency while maintaining quality standardsManage financial aspects such as subcontractor invoicing, customer billing cycles, and departure invoicing to ensure timely payments and dispute resolutionWork closely with the Business Manager and Accounting to enforce credit policies, prevent revenue leakage, and oversee billing reconciliationServe as the primary escalation point for project disputes, particularly regarding scope changes, billing conflicts, and quality concernsEnsure customer satisfaction by maintaining open lines of communication, ensuring structured Customer Kick-Off Meetings, and managing expectations throughout the project lifecycleMeet as needed with vessel representatives, captains, and owners to align project goals with their operational and financial prioritiesAnticipate and mitigate project risks, including schedule delays, subcontractor performance issues, and scope creepEnsure compliance with safety programs, classification society regulations, and o...