Subcontractor Operations Leader

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world.

As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network.

SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve.

SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals.

In addition, SHM offers eligible employees benefits such as: Full Benefits Package Including 401(k) PlanOrthodontic CoveragePaid Time OffPaid HolidaysPaid Parental LeaveFertility AssistanceRelocation OpportunitiesPaid UniformsBoating DiscountsTuition Reimbursement ProgramTool Repurchasing ProgramABYC Training The Subcontractor Operations Leader (SOL) provides support to the SH SYG, collaborating with the Safe Harbor Sales, Project Development, Project Management, and Business Management Teams, and Partner Companies at SH LMC, Rybo, and SYC.

The SOL is responsible for overseeing all subcontractor-related activities throughout the project lifecycle, from pre-proposal planning to post-project review.

This role ensures that subcontractor work aligns with Safe Harbor Service standards for Quality, Budget, Schedule, and Safety.

The SOL acts as the primary liaison between subcontractors and internal teams, fostering collaboration, enforcing operational standards, driving continuous improvement, and ensuring achievement of Partner Company business objectives.

This position may be referred to as a Service Advisor.

Responsibilities: Collaborate with Sales, Project Development, Trade, and Operation Planning Teams to identify subcontractor requirements.Provide subcontractor recommendations and vet new vendors.Attend pre-kickoff and customer kickoff meetings.Assist in generating preliminary schedules and budgets to ensure subcontractor alignment on expectations.Develop and review POs and AWAs in coordination with PMs.Manage subcontractor schedules, quality reporting, and budget adherence in partnership with the Project Manager.Monitor subcontractor performance and enforce safety, IPQA, and cleanliness standards.Provide daily reports and updates to PMs and vessel representatives.Serve as the primary point of contact for all subcontractor communications, conflict resolution, and coordination across multiple technical disciplines.Support the development and distribution of subcontractor AWAs, POs, and updated task schedules.Participate in post-project review meetings and submit lessons learned, including comparison of preliminary and actual production schedules and budgets.Manage warranty claims and subcontractor performance feedback.Maintain and update the SHSYG Preferred Subcontractor Register and CRM.Support contractor growth by sourcing, onboarding, and mentoring subcontractors.Conduct morni...