Education Operations & Training Coordinator

Join us in pioneering breakthroughs in healthcare.

For everyone.

Everywhere.

Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality.

We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Education Operations & Training Coordinator is responsible for coordinating and administering customer education activities across multiple Learning Management Systems (LMS) and supporting platforms.

This role manages the operational processes associated with classroom training, virtual education, symposiums, fellowships, and other educational programs from registration through completion.

The position serves as a key liaison between customers, internal education teams, finance, travel partners, and external vendors to ensure training activities are accurately scheduled, funded, communicated, and documented.

The role requires strong attention to detail, financial accountability, customer service, and the ability to manage multiple education programs and systems simultaneously.

Learning Management System & Course Administration


* Work within multiple Learning Management Systems (LMS) and related platforms to manage customer and participant registrations for educational programs.


* Coordinate registration and enrollment for instructor-led classroom training, virtual training, symposiums, fellowships, and other educational offerings.


* Create, enter, schedule, and maintain courses, change to events, and educational offerings within applicable LMS platforms.


* Ensure course information, dates, locations, capacity, instructor information, and other required details are accurate and current.


* Monitor registrations and enrollment status and resolve discrepancies or registration issues.


* Maintain accurate participant and course records to support operational, reporting, and compliance requirements.


* Coordinate course changes, cancellations, withdrawals, and participant transfers as necessary.

Educational Funding & Financial Administration


* Verify the availability and eligibility of customer educational funds prior to processing training registrations.


* Ensure educational funds are appropriately allocated and applied to the correct customer, system, contract, or educational activity.


* Maintain accurate financial documentation associated with educational registrations and programs.


* Coordinate required notifications related to the use, transfer, expiration, or availability of educational funds.


* Work with internal finance and education stakeholders to research and resolve funding discrepancies.


* Support reconciliation and tracking of education-related expenses and financial transactions.


* Ensure established financial processes, policies, and approval requirements are followed.

Customer Travel Co...