Readiness & Resilience Lead

Overview

170+ Years Strong.

Industry Leader.

Global Impact.

At Pinkerton, the mission is to protect our clients.

To do this, we provide enterprise risk management services and programs specifically designed for each client.

Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.

Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Readiness & Resilience Lead, assigned to a specific client, will be responsible for developing and maintaining comprehensive emergency management tools, templates, and planning frameworks.

This role involves executing the emergency management program for the Americas region while ensuring global consistency and alignment with the organization's preparedness and response processes.

The Emergency Management Specialist provides leadership and coordination during incidents, partners with various stakeholders, and ensures that emergency management processes are standardized, scalable, and available to support regional execution.

This position can be located in Austin, TX, Orlando, FL, or Madison, WI.

Responsibilities



* Represent Pinkerton’s core values of integrity, vigilance, and excellence.


* Develop and maintain enterprise emergency management tools, templates, and planning frameworks.


* Oversee the execution of the emergency management program in the Americas region.


* Ensure emergency response plans, tabletop exercises, simulations, and preparedness materials are consistent across regions.


* Provide expertise to Senior Specialists in APAC and EMEA regions.


* Ensure regional emergency management work aligns with broader preparedness and response processes.


* Provide leadership in enterprise-level response coordination during incidents and crisis activations.


* Lead incident escalation, documentation, situational awareness, and after-action processes for their region.


* Partner with RSMs, GSOC, Safety, Business Continuity, Communications, and other stakeholders.


* Support RSMs with emergency management expertise while supporting their primary role as regional security integrators.


* Develop enterprise-ready documentation, presentations, simulations, tabletop materials, and training resources.


* Maintain visibility of readiness gaps, corrective actions, and improvement opportunities at the program level.


* Support continuous improvement by ensuring lessons learned back into emergency management plans, tools, and processes.


* All other duties, as assigned.

Qualifications

Bachelor’s degree in Emergency Management, Disaster Management, Public Safety, or a related discipline with seven to ten years of leading an Emergency Operations Center within an Incident Command System (ICS) structure.

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