Applied AI ML Director

Are you passionate about harnessing the power of artificial intelligence and machine learning to solve real-world challenges? At JPMorganChase, we're transforming the way payments work in the Commercial & Investment Bank by leveraging classical and cutting-edge AI/ML technologies.

As an Applied AI ML Director in the Commercial & Investment Bank at JPMorganChase, you'll play a pivotal role in strategizing and building innovative solutions that enhance trust, safety, and operational efficiency for one of the world's leading financial institutions.

You will own solutions end-to-end, from problem framing and data strategy to production deployment and measurement.

You will remain hands-on while setting technical direction and partnering across product, engineering, data, risk, and compliance stakeholders.

Job Responsibilities



* Demonstrated expertise in several areas from Graph Networks, Neural Networks, NLP, Vision, Classical ML and other technologies


* Domain expertise to develop and improve Trust & Safety problems in payment processing (e.g.

Fraud Prevention, Authorization Optimization, Abuse).


* Own end-to-end delivery of problems in Payments (Trust & Safety or otherwise) solutions, from opportunity sizing and requirements through production rollout and iteration.


* Demonstrated ability to envision and develop AI/ML strategy that has platform wide impact within payments Organization.


* Define evaluation strategies and success metrics, including offline validation, error analysis, robustness testing, and controlled online measurement where appropriate.


* Establish model lifecycle practices including reproducibility, testing, monitoring, drift detection, and incident response to sustain reliable production performance.


* Partner with risk and compliance stakeholders to ensure appropriate documentation, controls, explainability expectations, and audit-ready processes.


* Drive technical decisions through design reviews, code and model reviews, and pragmatic standards that raise quality and delivery velocity.


* Communicate tradeoffs and recommendations to senior stakeholders, translating model behavior into decision-ready business impact.

Required Qualifications, Capabilities, and Skills


* PhD in applied artificial intelligence, machine learning concepts or similar with 5+ years of experience or MS in applied artificial intelligence, machine learning concepts or similar with 8+ years experince.


* Experience building and delivering applied machine learning or natural language processing solutions with measurable outcomes in production.


* Strong programming skills in Python and experience using modern machine learning frameworks such as PyTorch or TensorFlow.


* Hands-on experience with document extraction and natural language processing techniques including text classification and information extraction.


* Experience designing data-driven solutions using SQL and distributed proc...