Domestic Mail Support Analyst

Title: Domestic Mail Support Analyst

Location:  San Juan, PR

Security Clearance: Moderate Background Investigation (MBI)

Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.

Travel: Travel may be required.

Level:  ISA I-D

About KACE:

KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges.

At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission.

Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day.

This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security and performance.

We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together.

This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered.

At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.

The KACE Way is our commitment to our employees, to our customers, and to our communities.

Join KACE and make a difference!

Job Summary:

The Domestic Mail Support Analyst (DSA) will provide task-specific support to ensure nonmailable matter related to hazardous, restricted, or perishable items from entering the mail stream in support of the criminal, civil, and administrative functions of the United States Postal Inspection Service

Essential Functions and Responsibilities: 

Included, but not limited to:


* Under the supervision of a team leader or postal inspector, the DSA will observe mail in USPS facilities and identify mail for examination. The ISA may isolate the mail to an area for inspection, consistent with the local protocols and USPIS policies. The ISA will consult with the team leader or postal inspector to determine next steps as warranted


* The DSA will be responsible for researching any information gleaned from the parcel utilizing public, non-public, and USPS databases.


* The DSA will be responsible for assisting the postal inspector in obtaining any further documentation as required. 


* It will be the responsibility of the DSA to locate any related parcels.

If a related parcel cannot be located, proper notifications will be made and documented accordingly.


* The DSA will participate in the set up and breakdown of equipmen...