Epic Resolute Hospital Billing Associate Analyst

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced EPIC Resolute Hospital Billing Associate Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.

If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.

Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities


* Review AR aging reports and work queues to identify unpaid and delayed claims.


* Follow up with third party payers, including commercial and government payers, on outstanding balances to understand claim status and payer requirements to adjudicate claim.


* Analyze claim status, remittance advice, and Explanation of Benefits (EOBs) to determine root causes of non-payment.


* Document claim status details and payer-provided information


* Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.


* Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed.


* Review payments, contractual adjustments, denials, and patient responsibility balances to validate accurate account resolution.


* Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows.


* Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management.

Recruiting for this role ends on Thursday, December 31st, 2026.

The successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to provide clear guidance to others

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure.

These solutions are powered by engineering for business advantage, transforming mission-critical operations.

We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms.

Our delivery models are tailored to meet each client's unique requi...