Social & Family Domain Lead (Remote)

Essential Duties and Responsibilities:

- Manage day-to-day operational aspects of a project and scope including facilitating and preparing all planning activities and artifacts.

- Oversee and manage large multi-project programs including planning, organizing, staffing, leading, and controlling program activities.

- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.

- Identify resources needed and assign individual responsibilities.

- Develop and maintain a master and individual resource plan and required documents for projects.

- Baseline all projects and capture actual metrics for historical metrics and Level of Effort (LoE) forecasting.

- Review deliverables prepared by team before providing to management and customers.

- Effectively apply the PMI methodology and enforce project standards on all projects.

- Prepare for engagement reviews and quality assurance procedures.

- Minimize risk exposure on projects.

- Communicate relevant project information to management, stakeholders, and customers.

- Resolve and/or escalate issues within a reasonable amount of time taking in consideration impact on the project.

- Ensure project documents are complete, current, and stored appropriately.

- Track and maintain lessons learned and utilize lessons learned on subsequent projects.

- Ensure all projects are properly closed out.

- Supervise staff by providing direction, input, and performance feedback.

- Serve as escalation point to prioritizing workloads and resolving issues.

- Act as liaison for assigned vendor(s), including performance and SLA monitoring, and supporting system and business process changes.

- Participate in the drafting of vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and requirements.

- Lead continuous improvement teams.

- Lead the strategic direction, planning, execution, and continuous improvement of Social & Family Domain programs.

- Oversee services focused on relationship enhancement, family stability, communication, social connection, unit cohesion, peer mentoring, family integration, and preparedness.

- Ensure domain activities align with POTFF objectives, contract requirements, government priorities, and SOF operational needs.

- Collaborate across physical, psychological, cognitive, and spiritual domains to support integrated human performance and readiness.

- Engage SOF personnel, families, leadership, community partners, and medical and behavioral health providers to ensure services remain relevant, accessible, and effective.

- Use evidence-based practices, program data, performance measures, and outcome trends to evaluate effectiveness and recommend improvements.

- Advise program and government leadership on emerging needs, risks, service gaps, staffing considerations, and opportunities for innovation.

- Promote standardized practices, quality controls, documentation discipline, and consistent communication across assigned teams...