Business Analyst

The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards. 

 

Responsibilities:


* Work under the direction of the Manager to provide application solutions for assigned business areas


* Possess senior level functional knowledge of assigned application technology


* Interact with business users to understand new business requirements and enhancement requests


* Communicates effectively with all parties related to assigned process area


* Serve as a liaison role between application technology vendors, internal IS groups, and business users


* Work independently and with mentors/peers to gather and translate business requirements into product-specific designs and specifications while expanding application expertise and knowledge of business processes


* Deliver business process workflow and related design documentation for new development projects and/or enhancement and modification requests to be used by the development teams


* Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases


* Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst


* Provides formal training to team members and documentation as needed for new application functionality, product releases and enhancements and regulatory modifications using business scenarios and use cases


* Ensure programs meet business specifications


* Demonstrate new functionality to business users seeking inputs on future direction


* Review vendor provided documentation and user manuals needed to support the product


* Participate in user focus groups and requirements workshops, vendor training and demonstrations


* Assist in supporting activations and rollouts


* Consistent efforts to deliver quality solutions as per agreed scope


* Customer focus and close alignment with the customers’ business objectives


* Ensure efforts to continually improve domain knowledge


* Ensure the quality of the deliverables as per the defined defects standards


* Work with the support team to help diagnose and resolve client questions or problems that need development assistance


* Participate in user focus groups and requirements workshops, vendor training and demonstrations


* Document issues with resolutions and share with team members to improve team productivity


* Provide data to generate team performance metrics


* Knowledge transfer with other team members to improve overall team education level


* Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders


* Adherence to the def...