Customer Project Manager

Join us as a Senior Specialist, Project Execution, where you'll lead complex customer projects from start to finish.

This role offers the chance to drive efficiency, manage diverse teams, and deliver exceptional results in a dynamic, global environment.

The main missions of the Field Services Senior Customer Project Manager are:


* To manage execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services)


* To lead project team (Design, Planning, Purchasing, Contract, On-site implementation...

) and insure customer satisfaction, safety compliance and financial performance


* To manage Customer relationship and third parties within project scope.

Accountable for project execution according to contract & specifications.

Execution of Field Services projects is done according to specific rules:

- Project Category B : Project flow with medium technical/ contractual risks, mostly managed through local Service Centers, with involvement of Global Services Operations or solution hub for modernization limited to country with low capability.

Typically simple engineering, supply and delivery, with site intervention

- Project category A : Project flow with high technical/ contractual risks, mostly managed through high capability level country, Global Services Operations or RAC/GAC for modernization.

Responsibility:

Lead the project Launch


* Project file analysis and transfer from the offer team


* Confirmation of budgets and profitability accordingly the DOA


* Ensure Order Manager book project properly within ERP including invoicing plan


* Validation payment mechanisms (letter of credit, bank guarantee, insurance, payment method, etc...)


* Schedule validation and preparation of project planning and clear milestones


* Set-up project organization/team, project management plan and responsibilities definitions


* Risks analysis and potential change order identification


* Organize Internal kick off meeting


* Send PO Acknowledgement receipt to customer and confirm the "Coming into Force"


* If requested by Customer, organize customer kick off meeting.

Lead the project team through task planning


* Responsible to define the project workload plan, follow progress in line with scope of work and deliverable till completion including appropriate risk management and mitigation plans


* Animate the communication within the team


* Ensure site activity scope & schedule is communicated to FSR manager/planner


* WO creation in BFS for site jobs and scheduled in line with project schedule


* Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights.


* Systematic review of deviations against specifications.

Ensure operational Project management success


* Is accountable to ensure full safety for involved parties all along proj...