Shared Living Service and Support Supervisor

Job Title: Shared Living Service and Support Supervisor (non-exempt) Department: Shared Living Reports To: Shared Living Area Director Date: Jun 19, 2024 Job Summary: Under the direction of Vista Cares Shared Living Area Director, the Shared Living Service & Support Supervisor is responsible for the administration and support of day-to-day operations of Vista Cares Shared Living Providers (Independent Contractors).

This position ensures the development of meaningful and impactful program supports based on both the individuals needs as well as the Shared Living Providers needs.

Work is typically performed with the people supported in an administrative office, remotely, in Shared Living settings, and in the community.

Duties/Responsibilities: Behavior should be professional and consistent with Vista Cares culture, mission, values, philosophy, and policies and procedures.

Expectations include, but are not limited to: Being a positive role model for individuals, coworkers, Shared Living Providers, and management.

Represent the company in a professional manner.

Comply with company policies and procedures, including, but not limited to the: Corrective Action Guidelines, Attendance, Workplace Safety, Employee Appearance and Hygiene, Abuse/Neglect/Exploitation, Rights and Grievances for Individuals in Services, Equal Employment Opportunity, and Harassment and Discrimination Policies.

Treating coworkers, Shared Living Providers, management, and people supported with dignity and respect, including honest and respectful communication.

Does not engage in activities other than official business during work hours.

Contributing to a harmonious working environment, and maintaining good working relationships with co-workers, management, people supported, Shared Living Providers, outside agencies, and others with whom the Shared Living Service & Support Supervisor may come in contact with.

Responsible for Shared Living Provider services & supports, which includes, but is not limited to: Maintain positive communication with family members, guardians, staff, and regulatory agencies about policies, issues, and/or concerns.

Maintain positive and frequent communication with Shared Living Providers about issues and/or concerns.

Ensure Shared Living Providers are current on all training requirements as defined by local, state, and federal laws, rules, and regulations and Vista Cares best practices.

Participate in incident management, including but not limited to review of all General Event Reports (GER) or Incident Reports, making appropriate and required notifications, and providing oversight and follow-up to all incidents.

Prepare and submit applicable reports and documentation related to individuals supported by Shared Living.

Maintain ongoing and positive communication with participants, coworkers, Shared Living Providers, guardians, parents, and case managers about policies, issues and/or concerns.

Attend transition meetings for people supported transferring from...