[MedTech] Service Performance Sr Manager, Service Innovation

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

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Job Function:
R&D Product Development

Job Sub Function:
Robotics

Job Category:
Scientific/Technology

All Job Posting Locations:
Chiyoda, Tokyo, Japan

Job Description:

Johnson & Johnson MedTech is recruiting for a Service Performance Sr Mgr, Service Innovation.

This position is in the Surgery organization, located in Tokyo, Japan.

At J&J MedTech we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times.

Join our collaborative, rapidly growing teams.

You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes.

The Service Performance Sr Mgr, Service Innovation will play an essential role in supporting the Service org in Japan.

This position involves establishing collaboration between Japan Service org and USA Service org to set the standards of the performance and reliability of the robotic medical platforms.

You will be developing the service process and infrastructure that support the Service business goals in Hapa.

This is a great opportunity for a self-motivated individual who thrives in a fast-paced environment passionate about delivering outstanding support and improving patient care.
Key Responsibilities:


* Partner and collaborate with the Service Innovation org to establish process, systems, framework to support the Service org in Japan.


* Contribute to the vision of the Service business by providing inputs to the Service product roadmap.


* Formulates new service solutions by integral, original thinking and adds new service innovation concepts/elements to the Service processes and the product.


* Participate in new technology projects, investigate the implication on the Service processes, identify business impact, address the respective Service requirements.


* Assess the design of the new products Serviceability based upon the defined Service requirements.

Identify how to realize Serviceability and Reliability targets on both products and component...