Rebuild Navigation Coordinator

WHO YOU ARE You're someone who people can rely on, and you're always there when they need a helping hand.

You're looking for a new position where you can make a difference in your life, the lives of others, and the world.

In return, you seek an organization that appreciates your individuality and supports you as a diverse and talented team member.

WHO WE ARE Habitat for Humanity of Greater Los Angeles has been an active affiliate of Habitat for Humanity International for more than 30 years.

By building and preserving affordable housing through new construction, renovations, and home repairs, Habitat LA is transforming communities throughout Los Angeles County.

Through access to affordable loans, housing counseling, down-payment assistance, skilled construction training, financial education, and volunteer opportunities, the organization has strengthened families, helped stabilize communities, and fostered economic vitality in the region.

On average, the affiliate builds and renovates 100 homes in the Los Angeles region each year, ranking it among the largest affiliates nationwide.

GENERAL DESCRIPTION Habitat for Humanity of Greater Los Angeles (Habitat LA) is seeking Rebuild Navigator Coordinator to be the first point of contact for people seeking help.

They screen applicants, gather necessary personal information, and answer questions or concerns.

To succeed in this role, strong attention to detail, organization, people skills, and excellent customer service are essential.

This position is key to our disaster response, helping manage urgent requests for support.

SUMMARY OF ESSENTIAL FUNCTIONS Screen interested applicants, determine service needs (Mortgage Assistance, Home Repair, Homeownership, Disaster Relief, etc.), and provide information and referral 30 assistance to appropriate agencies and community programs to assist non-eligible individuals.Support disaster response intake by gathering, documenting, and tracking urgent requests related to natural disasters (e.g., wildfires, floods), ensuring timely handoff to the appropriate internal team, such as Home Preservation or Case Management.Collect eligibility documentation from prospective participants and provide timely feedback to participants seeking grant information via email or phone.Participate in regular meetings, trainings, and accept the responsibility for aiding the development of positive team relationships.

SUMMARY OF JOB QUALIFICATIONS Must be able to successfully pass a drug test, background check, authorization, and a driving record checkMust have access to reliable transportation to perform job duties, a valid CA Drivers License, and meet the state-required amount of personal automobile liability insurance.Ability to communicate clearly and compassionately with individuals in need, often during stressful situations.Demonstrated commitment to providing high-quality service and support to diverse populations.Capable of managing multiple tasks, tracking applicant data, and ensu...