IT User Support Intern (MTY, N.L.)

Ready to gain real-world IT experience and build your technical skills? We're offering an opportunity in IT Services and Solutions where you'll support technology operations, learn from seasoned professionals, and contribute to meaningful projects.

This is your chance to launch your IT career with hands-on learning.

What will you do?



* Monitor Application Issues.


* Provide guidance to Internal and External users with processes through the different channels.


* Monitor the different contact channels.


* Resolve application issues.


* Solve Incidents and Service requests on a daily basis.


* Create reports and dashboard for users and support team.


* Develop and review knowledge documentation including white papers, troubleshooting guides and knowledge articles


* Achieve the defined goals defined in the KPIs, team & company goals.


* Perform Non-Regression Testing for the New releases of the applications.


* Attend team activities, meetings, KT, etc.

What qualifications will make you successful?


* Bachelor's degree inIT, Computer Science, Software Engineeringor related experience, graduating in July 2027 or later.


* English - Advanced.


* Software customer experience is desirable


* Experience with ERP, CRM, ECM is a plus


* Experience with Salesforce Reportsand Dashboards is a plus


* Excellent communication and articulation skills with ability to work effectively in distributed teams.


* Exhibit excellent problem-solving skills, interpersonal and organizational communication skills, and proficiency of software platforms.


* Adaptability to process changes.


* Experience with Microsoft Excel is a plus.



*Graduation Date: July 2027 or later



*Advanced English - MUST



*Availability to work in a hybrid schedule from 12:00 p.m.

to 6:00 p.m.



*Location: Mty Hub (Punto Valle: Rio Missouri 555 St.

Del Valle, 66220)

What's in it for me?


* Practical, hands-on experience supporting real IT operations and technology solutions


* Mentorship and guidance from experienced IT professionals committed to your growth


* Exposure to a variety of IT functions


* A collaborative and supportive environment designed to help you learn and succeed


* The chance to contribute to impactful projects while building a strong foundation for your career

Start your IT journey with a team that values your development and potential - apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you.

It's more than just pay and benefits-it's a meaningful investment in you.

It is designed to help you perform, grow, feel safe, and elevate your potential.

The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.

At Schneider Electric, we're here for what matters most to you.

Discover more at our Career Page.



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