Account Manager

Account Manager Position Type: Full-Time Location: Idaho Falls, ID Pay: $55,000$85,000 annually (DOE) POSITION SUMMARY The Yard Butler is seeking a motivated, relationship-driven Account Manager to join our team.

This position is responsible for managing and growing client accounts, maintaining strong customer relationships, identifying additional service opportunities, and working closely with our production teams to ensure we consistently deliver quality service.

The Account Manager serves as the primary point of contact for assigned clients and takes ownership of the overall client relationship.

This includes regular property visits, client communication, site audits, sales and proposals, service follow-up, and coordination with operations.

The ideal candidate is organized, proactive, sales-minded, and comfortable building relationships while managing multiple client accounts and priorities.

ESSENTIAL DUTIES & RESPONSIBILITIES Client & Account Management Serve as the primary point of contact for assigned clients.Build and maintain strong, professional client relationships through regular communication, meetings, site visits, and follow-up.Understand each client's property, expectations, priorities, and service needs.Respond promptly and professionally to client questions, concerns, and requests.Conduct regular property visits and site audits to evaluate service quality and identify property needs.Monitor client satisfaction and proactively address concerns.Maintain accurate documentation of client communications, property needs, and follow-up items.Represent The Yard Butler professionally during client meetings, property visits, networking opportunities, and company-related events.

Sales & Business Development Meet or exceed established monthly and annual sales goals.Identify opportunities to expand services with existing clients.Recommend landscaping, irrigation, enhancements, seasonal services, and other solutions based on client and property needs.Generate leads and pursue new client opportunities.Develop new business through referrals, networking, prospecting, and relationship building.Prepare and present proposals, estimates, scopes of work, and service agreements.Follow up consistently on outstanding proposals and sales opportunities.Negotiate pricing, scope, and service terms within established company guidelines.Maintain an active sales pipeline.

Production Coordination Work closely with operations and production teams to ensure services are completed according to client expectations and company standards.Clearly communicate client expectations, scopes of work, scheduling needs, and property-specific information.Coordinate with production leadership regarding service concerns, quality issues, and additional work.Follow up on outstanding client requests and commitments.Assist with resolving service-related concerns.Maintain effective communication between clients, office staff, and field operations.

Financial & Account Performance Mo...