Payroll Tax Specialist

COMPANY OVERVIEW

PACS Group, Inc.

is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services.

Founded in 2013, PACS Group is one of the largest post-acute platforms in the United States.

Its independent subsidiaries operate 325 post-acute care facilities with 47,000 employees across 17 states serving over 31,000 patients daily.

PACS business support division, PACS Services, provides technology and administrative support services — accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support — to their healthcare facilities, reducing administrative burdens so their leadership and care teams can focus on the care, well-being, and quality of life of their patients and residents.

PACS is one of Utah's Best Companies to work for.

It has also been recognized as one of Utah's Fastest Growing Companies for multiple years.

JOB SUMMARY

The Payroll Tax Specialist is responsible for supporting accurate, compliant, and timely payroll tax administration across PACS's multi-state portfolio of healthcare facilities.

This role researches and resolves federal, state, and local payroll tax notices; coordinates with tax agencies, ADP SmartCompliance, internal payroll teams, and facility contacts; and maintains accurate tracking, documentation, and audit-ready records.

The Payroll Tax Specialist also supports tax account registrations for newly acquired entities, assists with payroll tax reconciliations, tax rate changes, and compliance inquiries, and helps strengthen payroll tax processes, controls, and reporting through continuous improvement and attention to detail.

Responsibilities


* Research and resolve federal, state and local payroll tax notices across PACS's multi-state portfolio of healthcare facilities


* Analyze penalty & interest assessments to determine responsibility and identify abatement eligibility


* Review and validate ADP SmartCompliance response packages for accuracy and completeness before closing notices in tracking log


* Communicate effectively with federal, state and local tax agencies via phone, email and agency portals to resolve notices and disputes


* Provide support to internal payroll teams and facility level contacts regarding notice-related inquiries


* Monitor and manage FreshService ticket queues related to tax notices to ensure SLAs are met and issues are routed appropriately


* Maintain the agency notice tracking log and ensure all notice activity is documented accurately for audit reporting purposes


* Register for state & local withholding/unemployment tax IDs for newly acquired companies


* Facilitate the creation of state specific POA forms to grant ADP legal authorization to act on acquired entity's behalf


* Ensure adherence to department and company SOPs and support the maintenance of process documentation
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