Commercial Card Control Manager - Vice President

Join our Payments team supporting Commercial Card, where you'll help shape a strong risk and control environment that enables innovation, protects customers, and supports sustainable growth.

As a Vice President, Commercial Card Control Manager in Payments, you will lead a comprehensive control management program to strengthen the risk and control environment across Commercial Card processes.

You'll partner closely with cross-functional stakeholders to assess risk, evaluate control design and effectiveness, drive testing and issue management, and deliver clear governance reporting to senior leaders.

Job Responsibilities


* Monitor the operational and compliance risk environment to identify existing and emerging risks


* Perform risk assessments for business initiatives, product enhancements, regulatory changes, and operational processes


* Analyze key risk indicators (KRIs), internal/external events, audit findings, and regulatory developments to evaluate exposure


* Partner with stakeholders to assess inherent and residual risks and maintain an up-to-date Commercial Card risk profile


* Identify potential control gaps and recommend sustainable solutions to mitigate risk exposure


* Evaluate control design and effectiveness across Commercial Card business processes


* Support the planning, execution, and reporting of control testing activities in partnership with key teams


* Assess the impact of business and technology changes on the control environment and recommend enhancements


* Manage the end-to-end lifecycle of issues, including root cause analysis, remediation challenge, tracking, escalation, and closure


* Prepare executive-ready reporting and materials on risk, controls, testing, issues, and metrics


* Support governance forums and committees, ensuring documentation is accurate, complete, and aligned with governance needs

Required Qualifications, Capabilities, and Skills


* Bachelor's degree or equivalent professional experience


* Experience in control management, operational risk, audit, compliance, risk management, or a related discipline


* Knowledge of risk management principles, control frameworks, governance practices, and issue management


* Experience conducting risk assessments and evaluating control effectiveness


* Strong analytical skills and ability to translate findings into actionable recommendations


* Strong organizational skills with the ability to manage multiple priorities


* Strong written, verbal, and presentation skills, including proficiency with Excel and PowerPoint

Preferred Qualifications, Capabilities, and Skills


* Experience supporting Commercial Card, Payments, Treasury Services, Merchant Services, or related financial products


* Knowledge of compliance and operational risk requirements, including control testing methodologies


* Experience partnering with Internal Audit, Compliance, Operational Risk, and/or regulat...