Client Order Specialist

Client Order Specialist - Boxborough, Massachusetts

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Client Order Specialist to join our Electrical team in Boxborough, Massachusetts.

Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market.

Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success.

Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world.

We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.

Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Client Order Specialist is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met.

This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF.

Salary & Benefits Information

The base wage or salary range for this position is $23/hour - $27/hour.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:


* Validate all documentation submitted by client


* Act as a liaison between Customer, Account Manager, and Operations, as needed


* Process orders across all Intertek systems


* Research and assist with resolving account problems


* Manage new and existing client accounts


* Use financial tools available to determine clients' credit worthiness and status


* Create Intercompany projects


* Assist with resolution of invoicing issues, as necessary


* Create deposit invoices and submitting internal match payments


* Perform other duties as required.

This position outline is a general guideline and does not represent all encompassing details.

The position assumes that the incumbent has both the menta...