Insurance Authorization Specialist

Insurance Authorization Specialist Full-Time We're looking for a detail-oriented Insurance Authorization Specialist to manage insurance verification, prior authorizations, re-authorizations, and appeals for our home health and hospice services.

This role works closely with insurance companies, physicians' offices, and our internal teams to keep authorizations moving and help prevent delays in patient care.

What You'll Do Verify insurance coverage and eligibility for home health and hospice services Obtain prior authorizations and re-authorizations from private insurance, Medicare Advantage, and Medicaid plans Maintain accurate and up-to-date authorization records in Homecare Homebase (HCHB) Communicate with insurance companies, physicians' offices, and internal teams to secure timely authorizations Initiate and track appeals for denied or delayed authorizations Follow up consistently on pending authorizations to prevent gaps in patient care Partner with intake, billing, and clinical teams to resolve authorization issues Keep internal teams informed of payer-specific authorization requirements and changes Maintain accurate documentation and follow HIPAA and company policies Participate in weekend and holiday coverage rotations as assigned Why This Role Stands Out Direct impact on ensuring patients receive timely care Work across both home health and hospice services Collaborate closely with clinical, intake, and billing teams Opportunity to take ownership of the authorization process from start to finish Fast-paced environment where organization and follow-through matter What You Bring High school diploma or equivalent required At least 1 year of experience with insurance verification and authorizations Home health or hospice experience strongly preferred Strong understanding of insurance authorization and appeals processes Experience with EMR systems and insurance portals HCHB experience preferred Strong attention to detail and organizational skills Excellent written and verbal communication skills Ability to prioritize multiple tasks and follow through on pending items Comfortable working independently and as part of a team