Director of Maintenance

Director of Maintenance Location: Orland Park, IL Schedule: Standard business hours, Hybrid Why RowCal? RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States.

Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease.

We'll be a partner who cares, collaborates and creates the best HOA experience for a community.

Our core values of trust, innovation, fun, and growth are at the heart of everything we do.

Help us transform HOA communities and make "home" extra special for the members we serve.

You'll love what you do! Job Summary The RowCal Director of Maintenance is responsible for leading maintenance operations across multiple homeowners associations (HOAs) while driving service growth through strong relationships with Community Association Managers (CAMs), HOA boards, and Vendor Partners.

Role and Responsibilities Maintenance Operations & Service Delivery Oversee day-to-day maintenance operations across assigned HOA communities.Identify repair, preventative maintenance, and improvement opportunities during site visits and board meetings.Oversee the Maintenance Coordinator responsible for managing work order flow, technician dispatch, and project execution to ensure timely service completion.Provide technical expertise on building systems including roofing, siding, plumbing, electrical, asphalt, and mechanical systems.Ensure maintenance services meet RowCal quality, safety, and compliance standards.

Sales & Revenue Development Partner with CAMs and HOA boards to identify maintenance needs and recommend service solutions.Actively pursue maintenance and project opportunities within managed communities.Prepare proposals, scopes of work, and budgets for maintenance projects.Increase RCM service utilization across assigned markets.Collaborate with the Preferred Vendor Program to align vendors with project opportunities.

Client & Board Engagement Attend board meetings and site walks to proactively identify service opportunities.Provide clear recommendations on maintenance priorities and preventative maintenance strategies.Build trusted relationships with clients and position RCM as the preferred service provider.

Compliance & Risk Management Ensure maintenance work complies with governing documents, local codes, and safety standards.Identify and mitigate risks to community assets.

Qualifications and Education Requirements Bachelors degree in Construction Management, Business, Property Management, or related field preferred.5-7 years of experience in maintenance operations, construction, facilities management, or HOA/property management.Strong knowledge of residential building systems and maintenance best practices.Demonstrated ability to generate service opportunities and manage c...